Privacy Policy

1. Introduction

This Privacy Policy ("Policy") describes how Vespera International Media Ltd. and affiliated Platform Operators ("Operators", "we", "us", or "our") collect, process, store, and protect information in connection with GloomBet.com (the "Platform"). GloomBet is a decentralized-style Web3 entertainment interface; data handling practices are designed to support Platform security, product performance, and compliance protocols while respecting user privacy within the constraints of a blockchain-adjacent service environment.

By using the Platform, you acknowledge the data practices described herein. If you do not agree, please discontinue use of the Platform.

2. Information We Collect

2.1 Information You Provide

We collect information you submit during registration, identity verification, support interactions, and withdrawal processing. This may include username, email address, hashed credentials, wallet addresses, transaction references, and verification documents submitted for KYC/AML review.

2.2 Automatically Collected Data

When you access the Platform, we automatically collect technical and usage data including IP address, device type, browser metadata, session logs, game activity, wager history, referral attribution, and diagnostic information. This data supports security monitoring, fraud prevention, and product analytics.

2.3 On-Chain Data

Blockchain transactions associated with Platform activity are recorded on public ledgers. We index wallet addresses, transaction hashes, amounts, and timestamps to reconcile account balances and support compliance monitoring. Public blockchain data is permanent and accessible to third parties beyond our control.

3. How We Use Information

We process personal and technical data for the following purposes:

• Operating and maintaining Platform software functionality;
• Processing deposits, withdrawals, and ledger balance reconciliation;
• Conducting KYC, AML, and fraud prevention procedures;
• Enforcing Terms of Service and investigating suspected misconduct;
• Delivering customer support and service communications;
• Operating loyalty programs, VIP ranks, and promotional campaigns;
• Improving Platform performance, security, and user experience;
• Responding to lawful requests from competent authorities, where applicable.

4. Data Sharing

We share information with trusted infrastructure providers, identity verification vendors, analytics services, payment processors, and fraud prevention partners under contractual confidentiality obligations. We do not sell personal data to third parties for independent marketing purposes.

Aggregated or pseudonymized datasets may be used for business intelligence and product optimization. We may disclose information where required to protect Platform integrity, enforce policies, or respond to valid legal process.

5. Cross-Border Processing

Data may be stored and processed on distributed infrastructure across multiple jurisdictions. By using the Platform, you consent to such cross-border transfers. We implement security measures we consider appropriate for a Web3 entertainment platform, though no system guarantees absolute protection against unauthorized access.

6. Data Retention

We retain account records, transaction logs, and verification documentation for periods determined by operational requirements, compliance obligations, and applicable limitation periods. KYC and AML records may be retained for extended durations consistent with industry standards for digital asset platforms.

7. Security

We employ encryption in transit, access controls, and monitoring systems designed to protect user data. THE PLATFORM AND ITS DATA SYSTEMS ARE PROVIDED "AS IS." YOU ARE SOLELY RESPONSIBLE FOR THE SECURITY OF YOUR ACCOUNT CREDENTIALS, WALLET PRIVATE KEYS, AND PERSONAL DEVICES. OPERATORS SHALL NOT BE LIABLE FOR UNAUTHORIZED ACCESS RESULTING FROM USER-SIDE SECURITY FAILURES OR THIRD-PARTY BREACHES OUTSIDE OUR REASONABLE CONTROL.

Operators will never request seed phrases or private keys through any communication channel. Any such request is fraudulent and should be reported immediately.

8. Your Rights

Depending on your jurisdiction, you may have rights to access, correct, or request deletion of personal data we hold. Submit requests through Live Support; we will respond within a reasonable timeframe. We may decline requests that conflict with security obligations, fraud prevention, or legal retention requirements.

You are solely responsible for determining whether your use of the Platform complies with privacy and data protection laws applicable in your jurisdiction.

9. Cookies

We use cookies and similar technologies as described in our Cookie Preferences page. Essential cookies are required for Platform functionality; analytics and preference cookies may be managed through browser settings or Platform controls where available.

10. Minors

The Platform is not directed to individuals under eighteen (18) years of age. We do not knowingly collect data from minors. Accounts identified as belonging to minors will be terminated and associated data handled in accordance with this Policy.

11. Policy Updates

We may update this Policy periodically. Revisions take effect upon publication on the Platform. Continued use after updates constitutes acceptance of the revised Policy.

12. Contact

Privacy inquiries and data subject requests may be submitted through Live Support on the Platform.